The Personal Identification Number (PIN)
Your Personal Identification Number (PIN) is a computer generated number provided by LBP which will be given to you in a SEALED PIN MAILER Form together with your e-card. MEMORIZE YOUR PIN because this is your security code for your e-card.
REMEMBER
- Keep your PIN private and confidential. You should not disclose, give or make available your PIN to any person under any circumstances.
- You must take all the necessary precautions to avoid unauthorized use of your e-card.
If you wish to change your computer generated PIN, you can do this at any LBP ATM only. In case you forgot your PIN, visit LBP-Bicutan branch to request for a new PIN.
Procedure of Changing your PIN using the ATM:
- Choose "Other Transactions" in the main menu of the ATM.
- Choose "PIN CHANGE."
- Do the next instruction "Please enter your 4 digits new PIN." REMEMBER that your PIN is only a 4-digit number.
- Press "Enter."
- The machine will again ask for your new PIN for confirmation. Then press "Enter."
- Wait for a few seconds and the monitor will display "Transaction has been completed." This means that your computer generated PIN has been changed. If you want to continue your transaction, press "YES"; if no, press "NO."
- If you choose "No", make sure that you get your e-card from the ATM before leaving.
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